Questions, problems and suggestions all reach a real person. PC Tool is run by a working Common Service Centre operator in Maharashtra, not a support queue — so a clear message usually gets a useful answer rather than a template.
Most reports that take days to resolve do so because the first message did not say enough to reproduce the problem. If a tool is not behaving, including these four things usually gets it fixed in one reply instead of four:
Please do not attach Aadhaar, PAN or other identity documents to a support message. We do not need them to diagnose a tool, and they are safer on your own device.
Support and payment messages are normally answered within 1–2 working days. Coin deductions for a tool that failed are refunded automatically — you do not need to write in for those. If coins were deducted and you received nothing, and they have not returned within an hour, that is worth reporting. Refund terms are set out on the Refund Policy page.
See also the About page for how the site is built and which tools run in your browser versus on our servers, the Privacy Policy for what we store, and the Terms for the conditions of use.
Business Name: PC Tool
Website: https://pctool.in
Location: Maharashtra, India
Working Hours: Monday – Saturday, 9:00 AM – 6:00 PM IST
Response Time: Within 24-48 hours
